The training course covers a wide range of essential topics structured around key phases of FM procurement. The curriculum is designed to blend theory, practical application, and real-world insights to ensure participants gain both knowledge and actionable skills.

Introduction to FM Procurement

Understanding the scope and role of Facilities Management services
FM procurement as a strategic enabler of organizational value
The evolving FM market: outsourcing, integrated services, and technology trends
Linking FM procurement with organizational strategy and objectives

Needs Assessment and Specification Development

Conducting a comprehensive FM needs analysis
Translating organizational requirements into procurement specifications
Prioritizing services: hard FM (maintenance, assets) vs. soft FM (cleaning, catering, security)
Building performance-based specifications to drive service quality
Avoiding common pitfalls in defining FM requirements

Procurement Strategy Design

Choosing the right procurement model (outsourcing, insourcing, hybrid)
Make-or-buy analysis for FM services
Framework agreements and long-term strategic partnerships
Risk-based approaches to procurement strategy
Aligning FM procurement with financial and operational goals

Vendor Selection and Tendering

Identifying and prequalifying FM service providers
Structuring the tender process: RFPs, RFQs, and ITTs
Evaluating bids based on cost, quality, and value-added services
Conducting due diligence on FM suppliers
Practical exercises in vendor evaluation and scoring models

Contracting and Risk Management

Essential clauses in FM service contracts
Allocation of risks between client and supplier
Drafting Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Payment structures and incentive mechanisms in FM contracts
Dispute resolution and legal considerations in FM procurement

Negotiation Skills for FM Contracts

Principles of effective negotiation in FM procurement
Understanding supplier perspectives and interests
Negotiation simulations and role-playing exercises
Building win-win agreements with long-term sustainability
Cultural and international considerations in global FM procurement

Performance Management and Continuous Improvement

Monitoring and evaluating FM service delivery
Applying KPIs and SLAs for performance tracking
Supplier relationship management (SRM) in FM procurement
Driving innovation and continuous improvement with FM suppliers
Case studies of high-performing FM partnerships

Sustainability and Compliance in FM Procurement

Integrating sustainability into FM service procurement
Environmental, Social, and Governance (ESG) considerations
Ensuring compliance with health, safety, and legal requirements
Role of technology in ensuring transparency and accountability
Future trends: smart buildings, digital twins, and AI in FM procurement

Outsourcing vs. In-House Models

Comparative analysis of outsourcing and self-delivery models
Assessing total cost of ownership (TCO) in FM procurement
Case examples of successful outsourcing and in-house operations
Decision frameworks for selecting the right delivery model
Managing transitions between different service models

Practical Case Studies and Group Exercises

Real-world examples of FM procurement challenges and solutions
Group discussions on best practices in supplier selection
Simulation exercises on bid evaluation and contract negotiation
Designing a procurement plan for a sample FM project
Peer-to-peer learning and knowledge exchange

✔	29-09-25
	20-10-25
	17-11-25
	22-12-25
	19-01-26
	23-02-26
	23-03-26
	13-04-26
	05-01-26
	04-05-26
	07-09-26
	04-01-27

	London
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	Doha
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	Geneva
	Istanbul
	Lisbon
	Paris
	Singapore

Successful Procurement of FM Services Training Course in Doha

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Successful Procurement of FM Services Training Course

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