Course Title | Dates | Price | Options |
|---|---|---|---|
Call Center Complaint Handling and Resolution Training Course | £ 3800.00 | Register | |
Call Center Sales and Upselling Skills Training Course | £ 3800.00 | Register | |
Call Center Customer Service Excellence Training Course | £ 3800.00 | Register |
At London Crown Institute of Training, our Call Center Training Courses are designed to develop agent efficiency, customer service excellence, and call-handling confidence. The program focuses on communication skills, conflict resolution, and customer satisfaction techniques. Participants gain practical knowledge in call scripts, CRM tools, and performance metrics to elevate service quality in any contact center.
