The course is organized into four detailed modules, each focusing on critical aspects of operational risk management in financial services.

Definition and Scope of Operational Risk: Understanding the types of risks classified under operational risk, including process failures, human errors, fraud, and system breakdowns.
Operational Risk Frameworks: Overview of global standards such as Basel II/III requirements and their impact on operational risk policies.
Roles and Responsibilities: Risk governance structures, including the roles of the Board, Senior Management, Risk Committees, and internal audit in operational risk management.
Risk Appetite and Tolerance: Defining and embedding operational risk appetite aligned with organizational strategy and regulatory requirements.
Importance of Risk Culture: Building awareness and accountability across all levels of the financial institution.

Risk Control and Self-Assessment: Techniques for identifying operational risks and assessing their potential impacts using qualitative and quantitative methods.
Key Risk Indicators (KRIs): Designing, implementing, and monitoring KRIs to provide early warning signals for emerging risks.
Operational Risk Event Reporting: Processes and tools for capturing risk events and near misses to inform risk mitigation strategies.
Scenario Analysis and Stress Testing: Using hypothetical scenarios to assess the impact of rare but severe operational risk events.
Data Management: Importance of high-quality data for risk measurement and regulatory reporting.

Risk Control Frameworks: Establishing robust internal controls to prevent or mitigate operational risk events.
Internal Audit's Role: How internal audit evaluates the effectiveness of operational risk controls and compliance with risk management policies.
Business Continuity and Crisis Management: Preparing organizations to respond to and recover from operational disruptions.
Technology and Automation: Leveraging digital tools and automation to enhance operational risk monitoring and control.
Regulatory Compliance: Understanding and complying with regulatory requirements related to operational risk management.

Operational Risk Reporting: Best practices for communicating operational risk exposures and trends to senior management and regulators.
Risk Dashboards and KRIs: Developing dynamic dashboards that integrate KRIs for ongoing monitoring.
Performance Metrics: Linking operational risk management to business performance and strategic objectives.
Continuous Improvement: Implementing feedback loops and lessons learned to enhance risk frameworks.
Case Studies and Practical Exercises: Real-life examples of operational risk incidents and hands-on application of course concepts.

Operational Risk Management in Financial Services in London

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