Course Title | Dates | Price | Options |
|---|---|---|---|
Conflict Management in Customer Service Training Course | £ 3800.00 | Register | |
Customer Complaint Resolution Skills Training Course | £ 3800.00 | Register |
The Complaint Handling Training Courses from London Crown Institute of Training prepare staff to manage customer complaints with professionalism and empathy. The course includes communication techniques, de-escalation strategies, and service recovery principles. These tools help convert dissatisfied customers into loyal advocates.
