The Sales Manager Training Course Program for Professionals covers a comprehensive range of topics essential to mastering sales leadership and management. Each section blends theory with practice, allowing participants to apply concepts directly to their organizations.

Fundamentals of Sales Management

Introduction to the role and responsibilities of a sales manager.
Understanding the difference between sales management and sales operations.
Building the foundation for effective sales leadership.
The evolving landscape of sales in the digital economy.

Sales Strategy and Planning

Developing sales strategies aligned with business objectives.
Identifying target markets and customer segments.
Forecasting sales performance using quantitative and qualitative methods.
Creating actionable sales plans and monitoring progress.

Leading and Motivating Sales Teams

Leadership styles and their impact on team performance.
Techniques for motivating and retaining top sales talent.
Managing underperformance and conflict resolution strategies.
Building a culture of accountability and continuous improvement.

Customer-Centric Selling Approaches

Understanding customer psychology and buying behaviors.
Building trust and long-term customer relationships.
Value-based selling and consultative sales models.
Leveraging customer feedback for continuous improvement.

Sales Performance Measurement and Analytics

Introduction to key performance indicators (KPIs) in sales.
Using sales dashboards and CRM systems effectively.
Applying analytics to improve sales forecasting and pipeline management.
Making data-driven decisions to optimize performance.

Negotiation and Conflict Management

Principles of effective negotiation.
Techniques for closing complex deals.
Managing conflicts within sales teams and with clients.
Practical exercises in real-life negotiation scenarios.

Digital Tools and Sales Transformation

Role of technology in modern sales management.
Implementing CRM platforms, AI-driven insights, and automation.
E-commerce integration and managing digital sales channels.
Preparing teams for digital-first customer engagement.

Communication and Stakeholder Management

Effective communication skills for managing internal and external stakeholders.
Presenting sales reports and strategies to senior leadership.
Negotiating with suppliers, distributors, and clients.
Enhancing presentation and persuasion skills.

Case Studies and Practical Applications

Real-world examples of successful sales management strategies.
Group discussions and simulations to test learned concepts.
Designing a personal action plan for implementation post-training.

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	09-03-26
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Sales Manager Training Course Program for Professionals in London

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