The course comprises five modules: foundations of quality and facilities management, QMS and ISO standards, strategic asset management, smart technologies and performance measurement, and leadership and risk management.

Computer-Aided Facilities Management (CAFM) and Building Information Modeling (BIM)
Internet of Things (IoT) and Smart Buildings
Setting up and tracking Key Performance Indicators (KPIs)
Benchmarking, data analysis, and reporting for continuous improvement

Quality Excellence and Facilities Management training for operations managers in Paris