Facilities Management Best Practices: Proven Strategies with Real-World Examples

Crown London Institute
Crown London Institute
- 25-03-2025

Effective facilities management (FM) is essential in making sure that organizations are operating efficiently, affordably, and safely. It mainly focuses on managing and maintaining buildings, assets, and infrastructure to keep the business up and running. Preventive maintenance, energy efficiency, smart technology integration, and other best practices in facilities management enable organizations to save costs, boost employee performance, and improve customer experience. In this blog, we will go through best practices in facilities management with real-world examples. As a facility manager, business owner, or operations executive, the implementation of these best practices will guarantee your facility's long-term success.

What is Facilities Management?

Facilities management is a comprehensive field that operates to make sure that the functionality of buildings and infrastructure works; maintaining their systems to ensure the comfort, safety, and sustainability of those within its premises. It encompasses everything from:

  • Functionality is also improved through preventive maintenance and repairs

  • Health and safety compliance

  • Energy management & sustainability

  • Security and access control

  • The second key planning element is space planning and implementation

  • Cleaning and waste management

  • Contract and vendor management

7 Best Practices of Facilities Management

The comprehensive facilities management strategy guarantees asset uptime, employee workplace safety and productivity, and long-term cost efficiency to make the business scalable.

1. Establish a Preventive Maintenance Plan

Implementing a preventive maintenance (PM) program is one of the most important best practices in Facilities Management. Preventive maintenance is the opposite of dealing with equipment failures: it involves regular inspections and maintenance to prevent failures and avoid costly downtime.

  • Example: A big manufacturing plant plans quarterly maintenance of its machinery and as a result, it can reduce sudden breakdowns or complete stalls in production.

How to Use Preventive Maintenance?

  • Perform a maintenance inventory audit — make a list of all assets requiring recurring upkeep.

  • Tell me about one of my favorite acronyms—Remote IoT sensors and data analytics Predictive and Preventive Maintenance.

  • Maintain a maintenance calendar and keep up with scheduled tasks.

Advantages of Preventive Maintenance
  •  Reduces operational downtime

  • Extends the life of important assets

  • Reduce‐shows repair and replacement costs

2. Leverage Smart Technology and IoT Solutions

Facilities management has been revolutionized with the advent of smart building technology and Internet of Things (IoT) solutions. Utilities of smart systems include real-time monitoring, automation, and predictive analytics. These streamline FM operations.

  • Example: A commercial office space installs smart HVAC systems that adjust the temperature based on presence, minimizing energy usage by 30 percent.

How to Use Smart Facilities Management?

  • Use a Computerized Maintenance Management System (CMMS) to keep track of maintenance schedules.

  • Set up automated lighting, temperature control, and security with IoT-powered sensors.

  • Get analytics powered by artificial intelligence to help you enhance the performance of your facility and drive down energy expenses.

Advantages of Smart Technology 
  • Creates more efficient and transparent systems

  • Lowers energy and operational expenses

  • Enhances security and safety

3. Focus on Energy Efficiency and Sustainability

Sustainability has now become one of the biggest concerns in facilities management. The demand for zero-emission energy systems is growing while organizations are under pressure to minimize their carbon footprint with sustainable and yet cost-effective solutions. Implementing energy-efficient practices enables facilities to reduce utility costs and meet environmental regulations.

  • Example: Google’s AI-based cooling systems in data centers lead to a 40 percent reduction in energy consumption, which implies significant cost savings.

Implementing Energy Efficiency

  • Determine whether you will benefit from an energy audit to find inefficiencies.

  • Install LED lighting replacement and motion-sensor systems to mitigate power waste.

  • Install energy-efficient HVAC and insulation systems.

  • Consider using solar panels or other renewable energy sources to minimize dependence on fossil fuels.

Benefits of Energy Efficiency
  • Reduces the cost of electricity and water bills

  • Strengthens corporate sustainability targets

  • Enhances brand image as an environmentally-friendly company

4. Ensure Compliance with Health and Safety Regulations

Facilities managers are required to comply with occupational health and safety regulations to avoid accidents in the workplace, which can lead to liability issues and employee injuries. A productive workplace will have fewer claims of compensation and will be more engaged in work.

  • Example: By implementing mandatory safety training programs and ergonomic improvements in warehouses, a logistics company reduces workplace injuries by 30 percent.

How to Ensure Compliance

  • Routine checking and safety inspections and assessment of risks.

  • Educate employees on emergency procedures and fire safety practices.

  • Make sure ventilation, fire exits, and emergency lighting are always up.

  • Benefits of Safety Compliance
  • It lowers workplace accidents and legal threats

  • It guarantees employee's confidence and wellness

  • Prevents businesses from paying huge fines and law-suits

5. Optimize Space Utilization and Layout of Office

With unique office layouts to beat the thermostat, opportunities abound for facilities managers to optimize space when hybrid work models become the norm. By analyzing occupancy data and applying flexible layouts, businesses can significantly reduce wasted space.

  • Example: a large enterprise implements hot-desking and shared workspaces, reducing its real estate costs by 25 percent over the last 12 months and enabling itself to support more people.

How to Maximize the Use of Available Space?

  • Monitor occupancy and utilization with space management software.

  • Design modular workstations that can be easily reconfigured.

  • Design open-concept offices that promote teamwork and space efficiency.

Advantages of Space Optimization
  • Reduces real estate costs

  • Improves cooperation at work

  • Enables hybrid work model

6. Improving Security and Access Control

Security is a top priority in managing facilities. Organizations need to secure assets, employees, and data from theft, cyberattacks, and unauthorized access.

  •  Example: A bank installs biometric access control and AI-based surveillance systems to prevent unauthorized entries, resulting in 50 percent fewer unauthorized entries across all country branches.

How to Improve Measures for Security Threats?

  • Install surveillance cameras with motion-based detectors for 24*7 monitoring.

  • Adopt smart access control with biometric authentication or keycards

  • Perform regular security audits and employee background checks.

Advantages of Strong Security Systems
  • Avoid robbery and unapproved entrance

  • Fortifies employees and sensitive data

  • Increase the trust and confidence of customers

7. Improve Vendor and Contract Management

Facilities managers typically work with several vendors for cleaning, security, maintenance, and landscaping services. Cost-saving and high service quality are assured by effective vendor management.

  • For example, A retail chain centralizes vendor contracts in the cloud, leading to 15 percent lower procurement costs.

Adapting to Performance Management in the Modern Era

  • Keep a record of vendor contracts and service contracts.

  • Evaluate performance and negotiate favorable contracts.

  • Adopt e-procurement platforms to manage vendor interactions.

Advantages of Good Vendor Management
  • Reduces operational costs

  • Guaranteeing uniformity in quality of service

  • Improves business relationships

Take Your Facilities Management Strategy to the Next Level

Facilities management is more than just maintenance—it’s the improvement of efficiency, security, and sustainability. Therefore, best practices like preventive maintenance, smart building technology, energy efficiency, safety compliance, and space optimization ensure decreasing costs, enhancing operations, and more productive work environments.

Is facilities management a future-proof strategy? Don’t wait for operational inefficiencies or costly breakdowns to affect your business.  Find out how expert facilities management services can help you optimize your operations and deliver cost savings.

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